Telecommunication BPO

Available Now
Telecom / Infrastructure / Support
Network Management
Customer Support
Infrastructure

Service Overview

Objective

Provide comprehensive telecommunication BPO services including network management, customer support, billing, and infrastructure maintenance.

Telecom Technologies

Network Management, Billing Systems, CRM Platforms, Ticketing Systems, Infrastructure Tools, Customer Portals

Service Details

Network resource allocation and management, leased circuit management, transmission settings, switch configuration support, and network configuration data management.

Comprehensive after-sales support including DTV, voice, data, and failure management across transmission, switching, data networks, and wired technologies with incident management and customer reporting.

Billing and payment processing, accounts receivable management, customer complaint resolution, and infrastructure equipment planning and maintenance.

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