Build your image team the easy way Start Free Trail Our vast experience, thought leadership and
commitment to digitization invention
High degree of the sensitivity and specificity
to prescribe recommended actions

Giving your business some original ideas

Grace Finnovation is a dynamic and innovative technology company specializing in providing comprehensive solutions in the financial services sector. Established with a vision to revolutionize the way financial transactions are managed, Grace Finnovation has rapidly emerged as a leader in the industry, catering to the evolving needs of businesses and individuals.

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The Best Digital Agency

Strong Industry specialization

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Finance and Insurance

90%

Telecom

80%

Healthcare

75%

Coding

75%

Our Industries


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Restaurants
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Plumbers
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Electrician
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Retail
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Physiotherapists
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Pharmacies
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IT contract
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Manufacturing
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Lawyers
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Doctors
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Mechanics
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Dentist
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Gyms

Focus on Customer Satisfaction

Aiming to improve customer satisfaction through a dedicated team of 10 support agents, the client prioritizes responsiveness and effective issue resolution in their service model.

Strategic Partnership Goals

The client seeks to establish a strategic partnership with a BPO provider to enhance customer support capabilities, ensuring highquality service delivery to the US market.

Commitment to Compliance

The partnership will emphasize adherence to ISO certification standards, ensuring that all customer support processes meet international quality benchmarks and regulatory requirements.

Customized Support Strategies

We offer tailored customer support solutions specifically designed for the finance sector, ensuring that our services align with industry regulations, enhance customer engagement, and address the unique needs of financial clients effectively

One Platform endless Opportunities

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15 k

Happy freelancers

60 +

Project done

FINANCE & INSURANCE OFFERING

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Clearing and portfolio back office

  • Transfers
  • Portfolio
  • Debits
  • Bank effects
  • Checks
  • Clearing

Other Processes

  • Office rent management
  • Other services

Specialized front Office

  • Appointment management (primary and specialized care)
  • Surgery waiting list management
  • Multichannel information on public health issues

Patient Care

  • Patient help desk
  • Chronic patient monitoring centers
  • Multichannel management of administrative procedures

Clinic History

  • Digitalization and records management
  • Clinical records management

Prescription

  • Electronic prescription management

Health Insurance Card

  • Application generation, distribution, and incident management

HEALTHCARE OFFERING

We provide a comprehensive solution to transform the healthcare system into a more efficient and modern sector.

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TELECOMMUNICATION OFFERING

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Management of Services

  • Feasibility studies
  • Network resource allocation
  • Management of leased circuits,OBA and portability
  • Transmission settings
  • Switch configuration support
  • Network configuration data
  • Setting customer’s CPE
  • Implementation support services and suppliers managements

After-Sales Management Services

  • DTV, voice, data, and failure management in the areas of transmission, switching, data networks, and wired technologies (LLU, radio, etc.)
  • Incident management on 2 levels
  • A single level incident management
  • Schedule work management
  • Customer report generation
  • Central test support
  • Customer services oversight
  • Management of customer complaints
  • Billing claims management

Finance & accounting

  • Treasury management
  • Administrative support
  • General accounting

Human resources

  • Payroll management, social benefits
  • Training & education outsourcing

Billing, Payments and Collection

  • Bill management
  • Accounts receivable management
  • Management of accounts payable

Recovery

  • Management of different stages: friendly claim, settlement and default
  • Foreclosed assets management

Infrastructure equipment

  • Planning and maintenance of facilities
  • Failure management
  • Technical management, GIS recording, licences, paperwork and blueprints management

Back office support functions

Cross industries BPO

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Business process outsourcing

GRACE FINNOVATION outsources both business and support processes focusing on back office and specialized front office processes where technology and /or specific knowledge is a key value. The process can be operated either under full delivery model (full BPO) OR as specific tasks externalization (our tasking)

Externalized operations model (outsourcing) leveraging on synergies and economics of scale (versus body shopping).The customer still keeps control of the whole process /task at all times.

Improve your business with our Gracefinnovation

One
Platform

Endless

Opportunities

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Bookkeeping & Accounting Services



We help businesses & sole traders succeed

GRACE FINNOVATION offers expert accounting, compliance, and business advisory services to small and medium-sized businesses across the US, UK, Australia, and Portugal, specializing in QuickBooks, Xero, and strategic growth solutions.


Strategic Accounting & Bookkeeping Services for Ambitious Businesses

GRACE FINNOVATION is a progressive accounting and bookkeeping firm based in the US and UK, offering comprehensive services to small and medium-sized businesses. We focus on technology-driven solutions to manage tax, payroll, and financial processes efficiently.


QuickBooks

XERO

SAGE

SAP


100+

Universal Testimonials

What Our Clients Are Saying

Real Stories. Real Results.

Trusted by Worldwide

Your Success Is Our Reputation

Fast Support

"Their accounting team made tax season a breeze. Everything was organized, accurate, and stress-free. Highly recommend for any small business!"

Accounting Testimonials

"Excellent service and advice. They helped me transition to cloud accounting and saved me hours every month."

Loan Testimonial

"The loan process was fast, clear, and easy. I got the funding I needed for my startup without the usual stress."

Flexible template

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